Frequently Asked Questions (FAQs)
At Kozy Cove, we want to make sure you have all the information you need to enjoy our products and make the most of your cozy home. Below are answers to some common questions. If you don’t see your question here, feel free to reach out to us directly—we’re always happy to help!
General Product Questions
Our sheet sets are designed to fit mattresses up to 16 inches in depth. If your mattress is smaller than 16 inches, our fitted sheets will still fit snugly and securely.
We offer a variety of high-quality materials, eco-friendly, sustainable bamboo, organic cotton, and linen. Each material is selected to provide maximum comfort and durability.
Our sheets are easy to care for! Simply machine wash on a cold cycle with mild detergent and tumble dry on low heat. Avoid bleach or harsh chemicals to keep them soft and fresh for longer.
Yes, our sheets are hypoallergenic, making them ideal for those with sensitive skin or allergies. You can rest easy knowing that our bedding is gentle on your skin and free from harmful chemicals.
We offer a 30-day satisfaction guarantee. If for any reason you’re not happy with your purchase, you can return it for a full refund—no questions asked.
Blankets & Throws
Our blankets come in various sizes, ranging from cozy throws to larger options that fit a king-sized bed. Whether you’re looking for something to snuggle up with on the couch or layer over your bed, we have you covered.
Absolutely! Our blankets are crafted from ultra-soft and eco-friendly material, providing warmth and coziness for all seasons.
Our blankets are machine washable. We recommend washing them in cold or medium-temperature water with mild detergent. To maintain their softness, tumble dry on low heat and avoid bleach or fabric softeners.
Pillows
We offer a variety of pillows, including down pillows, cotton pillows and bamboo pillows. Each is designed to provide the perfect balance of support and comfort for different sleeping styles.
Most of our pillows come with removable, machine-washable covers for easy care. Simply wash the cover on a cold cycle and tumble dry on low heat.
Yes! We offer pillows in different firmness levels to suit back, side, and stomach sleepers. Our supportive designs ensure proper neck and spine alignment for a comfortable night’s sleep.
Bedding Accessories
We offer a range of accessories to complete your bedroom look, including pillow shams, and decorative pillowcases. Each piece is crafted to add a touch of style and sophistication to your space.
We offer our accessories in a wide variety of colors and styles, making it easy to mix and match with your current bedding. Whether you're looking for a pop of color or a neutral tone, we’ve got something to fit every aesthetic.
Sustainability & Materials
Yes, we’re committed to sustainability. Many of our products are made from eco-friendly materials like bamboo ,linen and organic cotton, and our packaging is designed to minimize waste
Bamboo is a renewable resource that grows quickly without the need for pesticides or excessive water. Our bamboo bedding is soft, breathable, and produced using environmentally responsible practices.
Order & Shipping
We aim to process orders within 1-3 business days, and shipping times typically range from 5-11 days, depending on your location. You’ll receive a tracking number once your order is on its way.
Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location.
Absolutely. Once your order has shipped, you’ll receive a tracking number via email to keep you updated on its progress.
Visit, Order Tracker
Additional Support
If you have any further questions or need assistance, don’t hesitate to reach out to our Customer Care Team. We're here to help you create your perfect cozy space!
KozyCove™
C1-1F-SF0993, Ajman Free Zone C1 Building, Ajman Free Zone, UAE
hello@kozycove.com